GENERAL TERMS AND CONDITIONS OF SALES
Sales of products offered on our website www.lampertimilano.com (hereinafter “the Site”) are governed by the following General Terms and Conditions of Sales (hereinafter the “Terms and Conditions”). The products offered on the Site are sold directly by Mad For It Srl. Mad For It Srl is a company registered under the Italian laws, with Tax and VAT No. 08484100964, R.E.A. No. MI 2030238 and head office in via A. D'Aosta, 11 - 20129 Milano (MI) – Italia.
The purchase agreement and the relevant procedures are in Italian and English.
2.1. The goods displayed on the Site are offered on sale exclusively to individuals above the age of consent.
2.2. Reselling, rental or disposal for any commercial or professional purposes of products purchased from the Site is expressly forbidden.
2.3. Mad For It Srl may modify or amend these Terms and Conditions at any moment. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders.
2.4. The customer is requested to read carefully these Terms and Conditions that can also be viewed and downloaded at any moment through links from the home page.
3.1. Each product selected can be viewed in a web space featuring image of the item, its unit price, its colors and sizes.
3.2. Each sale carried out by Mad For It Srl by means of the online sale service (the “Service”) shall concern one or several goods, with the limit of a maximum of 9 pieces for each item (hereinafter simply referred to as “Sale”).
3.3. Selecting an item allows customers to see the description of the goods being sold, including the relative size, jointly to one or more digitalized photographic images with a correct viewing of the good itself available on the Site, will be included in the shopping cart.
3.4. By clicking on the shopping cart icon, the items that have been selected will show and the total price of the order. Review of the contents in the shopping cart is recommended in order to assure the precision before confirming the order and completing the purchase form, following the instructions on the relevant page of the Site and confirming that the Terms and Conditions have been read and agreed by the customer.
3.5. In case the customer needs to amend (e.g. item or number of items) or correct any error on the order, the instructions provided on Site has to be followed.
3.6. Upon confirmation, the order will be submitted directly to Mad For It Srl. The purchase order shall be stored in the Mad For It Srl system. We give the possibility to to customers for tracking the status of their order.
3.7. At the end of the purchase procedure, we recommend to download, save or print out the Terms and Conditions applicable at the time of completion of the order. We send an e-mail confirming the main conditions of the purchases, to the e-mail address entered by the customer in the purchase form.
3.8. While Mad For It Srl continues to make every effort to ensure that the photographs displayed on the Site are faithful reproductions of the original products, including adopting every technological solution possible to minimise inaccuracies, variations may occur due to the technical and color resolution characteristics of your computer. Mad For It Srl shall not be liable therefore for the eventual inadequacy of the graphic representations of Lamperti Milano products displayed on the Site owing to the above mentioned technical issues.
3.9. Mad For It Srl reserves the right to reject orders from any customer with whom there is an ongoing legal dispute regarding a prior order. This applies equally to all cases in which Mad For It Srl considers the customer unsuitable, for instance in the case of previous violations of terms and conditions for online purchases on the Site or for any other legitimate reason, especially where the customer has been involved in fraudulent activity of any kind.
4.1. The customer acknowledges that the products offered by Mad For It Srl with the Service are subject to stock limits. The customer may check the availability of any item offered on the Site at anytime, either while creating the shopping cart or after completing the order.
4.2. Orders cannot be completed by loading a shopping cart and saving it for purchase at a later Internet session. Unless the order procedure is fully completed, the content of the shopping cart will be lost without trace at the end of each shopping session.
4.3. Inconveniences may occasionally occur regarding the availability of certain products. In such circumstances, we will inform you of this fact as soon as possible (and in any case within the term of delivery as specified below) by e-mail or communication channels. We provide our customers the option to order a different item of the same type or alternatively, to cancel their order. Should the customer opt to cancel the order, no charge will be made to the credit card. In the event that the credit card has already been charged, the customer will be refunded within 30 days.
4.4. Mad For It Srl reserves the right to change the items available on the Site at any moment, without prior notice.
5. Completing an order
5.1. The order procedure is completed when the “Confirm” option is selected. Upon confirmation, the order will be submitted to Mad For It Srl for processing and may not be changed or cancelled except as expressly provided in these Terms and Conditions or as required by the applicable Italian law.
5.2. Confirmation of the order is considered as a proof that the customer has accepted the provisions contains in the Terms and Conditions.
5.3. The data recorded on the Site shall be treated as conclusive evidence of the details of the transactions between Mad For It Srl and the customer. In the event of a dispute between Mad For It Srl and the customer relating to a transaction conducted on the Site, the data recorded by Mad For It Srl shall be treated as legal evidence of the transaction.
6. Price and Method of Payment
6.1. The prices of all products offered on the Site are inclusive of VAT.
6.2. The total amount shown includes shipping costs, as detailed below and displayed on the shopping cart.
6.3. Mad For It Srl reserves the right to change the prices of the products offered on its Site at any moment and without prior notice. The customer will be charged the prices displayed on the Site at the time of the order is confirmed, provided that the products ordered are available the specific time of purchase.
6.4. We accept the following payment methods: Apple Pay - Visa – MasterCard – American Express - Discover
6.5. The orders will only be dispatched once we have verified the customers’ payment data with the bank and received authorization to debit their credit card. The credit cards are only debited after the order is dispatched.
6.6. If any of the products of the order are unavailable, we only charge the price and shipping costs for the goods available.
7. Delivery limitations
7.1. For security reasons, Mad For It Srl cannot ship any order to a P.O. Box or accept any order where it is impossible to identify the individual private recipient of the order, and the address.
8.1. Mad For It Srl shall make every effort to deliver the ordered products as quickly as possible, and to this end may break up an order into several shipments according to the availability of the items. In this case Mad For It Srl informs the customer by e-mail or other communication channels.
8.2. When the parcel with the ordered items leaves the Mad For It Srl warehouse, the customer will receive an e-mail to the address the he/she entered in the purchase form. This email will contain a tracking code and a unique link that allows real time monitoring of the delivery. Our Customer Service will provide assistance with any possible problem concerning the delivery; the customer may contact the Lamperti Milano Customer Service department by e-mail at firstname.lastname@example.org.
8.3. In the event of delivery problems or late deliveries of over 10 working days after the confirmation of the order, customers are requested to notify Lamperti Milano using the e-mail address email@example.com reserves the right not to respond to claims made more than 30 days after the order has been processed.
8.4. If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. Please note that Mad For It Srl is not accountable for any orders that have been marked as delivered nor where delivery attempts have been made.
8.5. Mad For It Srl is not responsible for any custom charges or local taxes due to international shipments. The customers are expected to be informed about the country regulations as payment of these duties may be necessary to release order.
9. Conformity of orders
9.1. Goods must be checked at the moment of delivery to make sure they correspond to the items ordered.
9.2. Any eventual anomalies found at delivery (e.g. interference or damage to the packing, damaged goods, missing items with respect to the waybill, etc.) may be indicated directly on the delivery note, a handwritten comment signed by the customer or an e-mail can be sent to firstname.lastname@example.org for direct communication with Mad For It Srl.
9.3. If the goods do not correspond to the ordered products the customer must promptly notice Mad For It Srl at the e-mail address email@example.com and has the right to ask for the conformity of the order, or in case of any unavailability of the ordered products occurred in the meanwhile, to order a different item of the same type, or alternatively, to cancel the order. If the customer opt to cancel the order no charge will be made to their credit cards. In the event that the customer has already been charged, he/she will be refunded within 30 days.
10. Returns and refunds – Cancellation
10.1. Cancellation of the order and claims for returns and refund regarding any item purchased on the Site must be made in the following way.
a) Claims concerning possible returns of goods must be made within 30 days from the delivery date of the items to the customer by means of a request to be sent to the following e-mail addresses: firstname.lastname@example.org
b) A specification of the reason for return and the quantity of the items is expected from the customer in case of a request for return.
c) The products must be returned in their original condition and original packaging.
d) It is recommended for customer to use the return address label enclosed in the parcel sent by Mad For It Srl.
10.2. The products must be returned, at Mad For It Srl expenses, to the following address: LAMPERTI MILANO – Viale dei Mille 70 – 20129 Milano (MI) – Italia.
10.3. Mad For It Srl will verify whether the returned products are effectively in original condition being entitled to ask for damages in case of any damage or non-correspondence with the products delivered to the customer. Mad For It Srl is not responsible for any item returned being lost, misdirected or delivered late, the customer is aware of all shipping risks.
10.4. Mad For It Srl does not allow to ask via the Site refunds for cancellation of Mad For It Srl products purchased on other boutiques or ecommerces, nor the contrary.
11. Liability for defective goods
11.1 Mad For It Srl shall be liable for any defects in Mad For It Srl items offered on the Site, including non conformity of the items to the ordered products, under the terms provided by Italian law and legislative decree 6 September 2005, no. 206 (Italian Consumer Protection Code that applies the correspondent EC Directives and, in particular, the principles and procedures set forth by the European Directive 1999/44/EC).
11.2. The warranty is valid upon the following cumulative conditions:
a) the defect appears within 24 months after the delivery of the products;
b) the customer formally claims the defects within a maximum of 2 months from the date she/he recognized the defect.
11.3. In particular, according to section 130 of the Italian Consumer Protection Code, in the case of a lack of conformity, the customer shall be entitled to have the goods brought into conformity free of charge by repair or replacement or to have an appropriate reduction made in the price or the contract rescinded with regard to those goods.
11.4. Any claim concerning this warranty related to the ordered items shall be notified by e-mail to the following e-mail address: email@example.com, as confirmed by Mad For It Srl - Lamperti Milano – Viale dei Mille, 70 – 20129 Milano (MI) – Italia. Mad For It Srl does not allow refunds or replacement under this warranty for products purchased on the Site at other boutiques.
11.5. Return shipping costs for defective products or non-conformity of the products with the order (wrong item, damaged goods, etc.) will be paid by Mad For It Srl.
12. Limitation of liability
12.1. Mad For It Srl shall not be liable for any indirect or consequential damages and, in particular, shall accept no liability whatsoever for loss of income deriving from the purchase of Lamperti Milano products from the Site.
13.1. The Terms and Conditions of Sales shall be governed by and construed in accordance with the Italian law, including the legislative decree 6 September 2005 no. 206 (Italian Consumer Protection Code), in particular Title III, Paragraph I, Section II, of the Italian Consumer Protection Code), and Italian legislative decree 9 April 2003 no. 70 (e-commerce law), without prejudice to any contrary overriding mandatory rule of the country of the consumer’s habitual residence.
13.2. In the event of a dispute the jurisdiction will be upon the courts of the place where the consumer has his/her domicile or residence according to the applicable law or upon the Italian Court of Milan, Italy.
14. Our liability towards the customer.
14.1 This clause 14 only applies to the customers.
14.2 If Mad For It Srl fails to comply with these Terms, will be responsible for loss or damage you suffer that is a foreseeable result of its breach of these Terms or negligence, but is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of Mad For It Srl breach or if they were contemplated at the time the Contract was entered.
14.3 Mad For It Srl only supply the Products for domestic and private use. The customer agrees not to use the product for any commercial, business or re-sale purposes, and Mad For It Srl have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
14.4 Mad For It Srl do not in any way exclude or limit our liability for:
14.5 Death or personal injury caused by its negligence;
14.6 Fraud or fraudulent misrepresentation;
15. Events outside the company control
15.1 Mad For It Srl will not be liable or responsible for any failure to perform, or delay in performance of, any of the obligations under a Contract that is caused by an Event Outside the Company Control. An Event Outside the Company Control is defined below in clause 15.2.
15.2 An ‘Event Outside the Company Control’ means any act or event beyond Mad For It Srl’s reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
15.3 the obligations under a Contract will be suspended and the time for performance of the obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside the Company Control affects the delivery of Products to you, Mad For It Srl will arrange a new delivery date with you after the Event Outside the Company Control is over.
16.1. For any claim, further information or assistance on the Site or on the purchase procedure, please write an e-mail to the address firstname.lastname@example.org or contact Customer service, LAMPERTI MILANO – Viale dei Mille, 70 – 20129 Milano (MI) – Italia.