Terms & Conditions

GENERAL TERMS AND CONDITIONS OF SALES

1. Definitions

Sales of products offered on our website www.lampertimilano.com (hereinafter “the Site”) are governed by the following General Terms and Conditions of Sales (hereinafter the “Terms and Conditions”). The products offered on the Site are sold directly by Mad For It Srl. Mad For It Srl is a company registered under the Italian laws, with Tax and VAT No. 08484100964, R.E.A. No. MI 2030238 and head office in via A. D'Aosta, 11 - 20129 Milano (MI) – Italia.

The purchase agreement and the relevant procedures are in English.

2. Introduction

2.1. The goods displayed on the Site are offered on sale exclusively to individuals above the age of consent.

2.2. Reselling, rental or disposal for any commercial or professional purposes of products purchased from the Site is expressly forbidden.

2.3. Mad For It Srl may modify or amend these Terms and Conditions at any moment. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders.

2.4. The customer is requested to read carefully these Terms and Conditions that can also be viewed and downloaded at any moment through links from the home page.

3. Purchasing

3.1. Each product selected can be viewed in a web space featuring image of the item, its unit price, its color and sizes.

3.2. Each sale carried out by Mad For It Srl by means of the online sale service (the “Service”) shall concern one or several goods, with the limit of a maximum of 9 pieces for each item (hereinafter simply referred to as “Sale”).

3.3. Selecting an item allows customers to see the description of the goods being sold, including the relative size, jointly to one or more digitalised photographic images with a correct viewing of the good itself available on the Site, will be included in the shopping cart.

3.4. By clicking on the shopping cart icon, the items that have been selected will show and the total price of the order. Review of the contents in the shopping cart is recommended in order to assure the precision before confirming the order and completing the purchase form, following the instructions on the relevant page of the Site and confirming that the Terms and Conditions have been read and agreed by the customer.

3.5. In case the customer needs to amend (e.g. item or number of items) or correct any error on the order, the instructions provided on Site has to be followed.

3.6. Upon confirmation, the order will be submitted directly to Mad For It Srl. The purchase order shall be stored in the Mad For It Srl system. We give the possibility to to customers for tracking the status of their order.

3.7. At the end of the purchase procedure, we recommend to download, save or print out the Terms and Conditions applicable at the time of completion of the order. We send an e-mail confirming the main conditions of the purchases, to the e-mail address entered by the customer in the purchase form.

3.8. While Mad For It Srl continues to make every effort to ensure that the photographs displayed on the Site are faithful reproductions of the original products, including adopting every technological solution possible to minimise inaccuracies, variations may occur due to the technical and color resolution characteristics of your computer. Mad For It Srl shall not be liable therefore for the eventual inadequacy of the graphic representations of Lamperti Milano products displayed on the Site owing to the above mentioned technical issues.

3.9. Mad For It Srl reserves the right to reject orders from any customer with whom there is an ongoing legal dispute regarding a prior order. This applies equally to all cases in which Mad For It Srl considers the customer unsuitable, for instance in the case of previous violations of terms and conditions for online purchases on the Site or for any other legitimate reason, especially where the customer has been involved in fraudulent activity of any kind.

4. Availability

4.1. The customer acknowledges that the products offered by Mad For It Srl with the Service are subject to stock limits. The customer may check the availability of any item offered on the Site at anytime, either while creating the shopping cart or after completing the order. 

4.2. Orders cannot be completed by loading a shopping cart and saving it for purchase at a later Internet session. Unless the order procedure is fully completed, the content of the shopping cart will be lost without trace at the end of each shopping session.

4.3. Inconveniences may occasionally occur regarding the availability of certain products. In such circumstances, we will inform you of this fact as soon as possible (and in any case within the term of delivery as specified below) by e-mail or communication channels. We provide our customers the option to order a different item of the same type or alternatively, to cancel their order. Should the customer opt to cancel the order, no charge will be made to the credit card. In the event that the credit card has already been charged, the customer will be refunded within 30 days.

4.4. Mad For It Srl reserves the right to change the items available on the Site at any moment, without prior notice.

5. Completing an Order

5.1. The order procedure is completed when the “Confirm” option is selected. Upon confirmation, the order will be submitted to Mad For It Srl for processing and may not be changed or cancelled except as expressly provided in these Terms and Conditions or as required by the applicable Italian law.

5.2. Confirmation of the order is considered as a proof that the customer has accepted the provisions contains in the Terms and Conditions.

5.3. The data recorded on the Site shall be treated as conclusive evidence of the details of the transactions between Mad For It Srl and the customer. In the event of a dispute between Mad For It Srl and the customer relating to a transaction conducted on the Site, the data recorded by Mad For It Srl shall be treated as legal evidence of the transaction.

6. Price and Method of Payment

6.1. The prices of all products offered on the Site are inclusive of VAT.

6.2. The total amount shown includes shipping costs, as detailed below and displayed on the shopping cart.

6.3. Mad For It Srl reserves the right to change the prices of the products offered on its Site at any moment and without prior notice. The customer will be charged the prices displayed on the Site at the time of the order is confirmed, provided that the products ordered are available the specific time of purchase.

6.4. We accept the following payment methods: Apple Pay - Visa  – MasterCard – American Express - Discover

6.5. The orders will only be dispatched once we have verified the customers’ payment data with the bank and received authorization to debit their credit card. The credit cards are only debited after the order is dispatched.

6.6. If any of the products of the order are unavailable, we only charge the price and shipping costs for the goods available.

7. Delivery Limitations

7.1. For security reasons, Mad For It Srl cannot ship any order to a P.O. Box or accept any order where it is impossible to identify the individual private recipient of the order, and the address.

8. Delivery

8.1. Mad For It Srl shall make every effort to deliver the ordered products as quickly as possible, and to this end may break up an order into several shipments according to the availability of the items. In this case Mad For It Srl informs the customer by e-mail or other communication channels.

8.2. When the parcel with the ordered items leaves the Mad For It Srl warehouse, the customer will receive an e-mail to the address the he/she entered in the purchase form. This email will contain a tracking code and a unique link that allows real time monitoring of the delivery. Our Customer Service will provide assistance with any possible problem concerning the delivery; the customer may contact the Lamperti Milano Customer Service department by e-mail at love@lampertimilano.com.

8.3. In the event of delivery problems or late deliveries of over 10 working days after the confirmation of the order, customers are requested to notify Lamperti Milano using the e-mail address love@lampertimilano.com reserves the right not to respond to claims made more than 30 days after the order has been processed.

8.4. If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. Please note that Mad For It Srl is not accountable for any orders that have been marked as delivered nor where delivery attempts have been made.

8.5. Mad For It Srl is not responsible for any custom charges or local taxes due to international shipments. The customers are expected to be informed about the country regulations as payment of these duties may be necessary to release order.

9. Conformity of Orders

9.1. Goods must be checked at the moment of delivery to make sure they correspond to the items ordered.

9.2. Any eventual anomalies found at delivery (e.g. interference or damage to the packing, damaged goods, missing items with respect to the waybill, etc.) may be indicated directly on the delivery note, a handwritten comment signed by the customer or an e-mail can be sent to love@lampertimilano.com for direct communication with Mad For It Srl.

9.3. If the goods do not correspond to the ordered products the customer must promptly notice Mad For It Srl at the e-mail address love@lampertimilano.com and has the right to ask for the conformity of the order, or in case of any unavailability of the ordered products occurred in the meanwhile, to order a different item of the same type, or alternatively, to cancel the order. If the customer opt to cancel the order no charge will be made to their credit cards. In the event that the customer has already been charged, he/she will be refunded within 30 days.

10. Returns and Refunds – Cancellation

10.1. Cancellation of the order and claims for returns and refund regarding any item purchased on the Site must be made in the following way.

a) Claims concerning possible returns of goods must be made within 30 days from the delivery date of the items to the customer by means of a request to be sent to the following e-mail address: love@lampertimilano.com

b) A specification of the reason for return and the quantity of the items is expected from the customer in case of a request for return. 

c) The products must be returned in their original condition and original packaging.

10.2. The products must be returned to the following address unless specified: LAMPERTI MILANO – Viale dei Mille 70 – 20129 Milano (MI) – Italia.

10.3. Mad For It Srl will verify whether the returned products are effectively in original condition being entitled to ask for damages in case of any damage or non-correspondence with the products delivered to the customer. Mad For It Srl is not responsible for any item returned being lost, misdirected or delivered late, the customer is aware of all shipping risks. 

10.4. Mad For It Srl does not allow to ask via the Site refunds for cancellation of Mad For It Srl products purchased on other boutiques or e-commerces, nor the contrary.

11. Liability for Defective Goods

11.1 Mad For It Srl shall be liable for any defects in Mad For It Srl items offered on the Site, including non conformity of the items to the ordered products, under the terms provided by Italian law and legislative decree 6 September 2005, no. 206 (Italian Consumer Protection Code that applies the correspondent EC Directives and, in particular, the principles and procedures set forth by the European Directive 1999/44/EC).

11.2. The warranty is valid upon the following cumulative conditions:

a) the defect appears within 24 months after the delivery of the products;

b) the customer formally claims the defects within a maximum of 2 months from the date she/he recognised the defect.

11.3. In particular, according to section 130 of the Italian Consumer Protection Code, in the case of a lack of conformity, the customer shall be entitled to have the goods brought into conformity free of charge by repair or replacement or to have an appropriate reduction made in the price or the contract rescinded with regard to those goods.

11.4. Any claim concerning this warranty related to the ordered items shall be notified by e-mail to the following e-mail address: love@lampertimilano.com, as confirmed by Mad For It Srl - Lamperti Milano – Viale dei Mille, 70 – 20129 Milano (MI) – Italia. Mad For It Srl does not allow refunds or replacement under this warranty for products purchased on the Site at other boutiques.

11.5. Return shipping costs for defective products or non-conformity of the products with the order (wrong item, damaged goods, etc.) will be paid by Mad For It Srl.

12. Limitation of Liability

12.1. Mad For It Srl shall not be liable for any indirect or consequential damages and, in particular, shall accept no liability whatsoever for loss of income deriving from the purchase of Lamperti Milano products from the Site.

13. Disputes

13.1. The Terms and Conditions of Sales shall be governed by and construed in accordance with the Italian law, including the legislative decree 6 September 2005 no. 206 (Italian Consumer Protection Code), in particular Title III, Paragraph I, Section II, of the Italian Consumer Protection Code), and Italian legislative decree 9 April 2003 no. 70 (e-commerce law), without prejudice to any contrary overriding mandatory rule of the country of the consumer’s habitual residence.

13.2. In the event of a dispute the jurisdiction will be upon the courts of the place where the consumer has his/her domicile or residence according to the applicable law or upon the Italian Court of Milan, Italy.

13.3. Mad For It Srl reserves the right at any moment to modify or amend the Terms and Conditions and the Privacy Policy. These amendments shall be effective only in relation to purchase orders submitted after the date of modification or amendments.

14. Liability Towards the Customer

14.1 This clause 14 only applies to the customers.

14.2 If Mad For It Srl fails to comply with these Terms, will be responsible for loss or damage you suffer that is a foreseeable result of its breach of these Terms or negligence, but is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of Mad For It Srl breach or if they were contemplated at the time the Contract was entered.

14.3 Mad For It Srl only supply the Products for domestic and private use. The customer agrees not to use the product for any commercial, business or re-sale purposes, and Mad For It Srl have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14.4 Mad For It Srl do not in any way exclude or limit our liability for:

  • Death or personal injury caused by its negligence;

  • Fraud or fraudulent misrepresentation;

15. Events Outside the Company Control

15.1 Mad For It Srl will not be liable or responsible for any failure to perform, or delay in performance of, any of the obligations under a Contract that is caused by an Event Outside the Company Control. An Event Outside the Company Control is defined below in clause 15.2.

15.2 An ‘Event Outside the Company Control’ means any act or event beyond Mad For It Srl’s reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

15.3 the obligations under a Contract will be suspended and the time for performance of the obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside the Company Control affects the delivery of Products to you, Mad For It Srl will arrange a new delivery date with you after the Event Outside the Company Control is over.

16. Contacts

16.1. For any claim, further information or assistance on the Site or on the purchase procedure, please write an e-mail to the address love@lampertimilano.com or contact Customer service, LAMPERTI MILANO – Viale dei Mille, 70 – 20129 Milano (MI) – Italia.


Privacy
Policy

DATA PROTECTION AND SECURITY
The protection of your personal data and your privacy is incredibly important to us. The purpose of this policy is to fully inform you on how we handle your personal data. 

DATA CONTROLLER, DATA PROTECTION OFFICER
Mad For It Srl, VAT No. 08484100964, is responsible for your privacy protection and is the official service provider. If you have questions regarding our website, the following information, or if you would like to contact our privacy protection representative, please send us an email at love@lampertimilano.com.

PRIVACY POLICY AND COOKIE POLICY
This privacy policy describes the personal data collected or generated (processed) when you use Mad For It Srl (Lamperti Milano) website (“Site”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

WHO is Responsible for the Processing of Your Personal Data? 
The Mad For It Srl entity responsible for the processing of your personal data will depend on how you interact with Mad For It Srl’s Site. The relevant Mad For It Srl entity are referred to as “Mad For It Srl”, “our”, “we” or “us” in this privacy policy.

WHAT Personal Data Do We Collect and WHEN?
We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or use our Site.
This personal data includes your: contact details including name, email, telephone number and shipping, billing address; login and account information, including screen name, password and unique user ID; personal details including gender, hometown, date of birth and purchase history; payment or credit card information; images, photos and videos; personal preferences including your wish list as well as marketing and cookie preferences. We collect additional personal data from you to enable particular features within our Site. This personal data includes your: social network information, including credentials and any information from your public posts about Mad For It Srl or your communications with us. When interacting with our Site, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies and Pixel Tags” section of this privacy policy below. This data includes: Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags.

TOOLS to Manage What Personal Data We Collect
In many cases, your web browser platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device may offer tools to allow you to manage cookie usage or location sharing.  We encourage you to familiarise yourself with and use the tools available on your devices.

WHY and HOW Do We Use Your Personal Data?
We use your personal data in the following way: To Provide the Features of the Site and Services You Request.
When you use our Site, we will use your personal data to provide the requested product or service.  For example, if you make a purchase on lampertimilano.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.
In many cases, to use particular features within our Site you may need to provide Mad For It Srl with additional data or additional consent to use particular data in a certain way. 

To Communicate Information about our Products, Services, Events and for Other Promotional Purposes
When you consent, we will send you marketing communications and news concerning Mad For It Srl’s products, services, events and other promotions. You can opt-out at any time after you have given your consent.
If you are an existing customer of Mad For It Srl (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar Mad For It Srl products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information. We may use the information that you provide to us as well as information from other Mad For It Srl products or services - such as your use of Mad For It Srl’s Site, your visits to or purchases made in Mad For It Srl stores, your participation in Mad For It Srl events and contests - to personalize communications on products and services that may be interesting for you.

To Operate, Improve and Maintain our Business, Products and Services
We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions.  We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Site.

To Protect Our or Others' Rights, Property or Safety
We may also use your personal data about how you use our Site to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

For General Research and Analysis Purposes
We use data about how our visitors use our Site and services to understand customer behaviour or preferences. For example, we may use information about how visitors to Mad For It SRL.com search for and find products to better understand the best ways to organise and present product offerings in our storefront.  

Legal Grounds
To process your personal data, we rely on certain legal grounds, depending on how you interact with our Site.
When you purchase Mad For It Srl products from our Site, we need your personal data to fulfil our contract with you. For example, we need your payment and contact details to deliver your order.
We also rely on other legal grounds, such as our legitimate interests as a business, to comply with a legal obligation, or to protect your vital interests.


SHARING of Your Personal Data
Mad For It Srl shares your personal data with: third-party service providers processing personal data on Mad For It Srl’s behalf, for example to process credit cards and payments, shipping and deliveries, host, third-party providers managing and servicing our data, distributing our emails, managing our brand and our product promotions as well as administering certain of our services and features. When using third party service providers we enter into agreements that require them to implement appropriate technical and organisational measures to protect your personal data. 
Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Site or violations of our Site’s Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting). 

Your Sharing
When you use certain social features on our Site, you can create a public profile that may include information such as your screen name, profile picture and hometown.  You can also share content with your friends or the public, including information about your Mad For It Srl activity.  We encourage you to use the tools we provide for managing Mad For It Srl’s social sharing to control what information you make available through Mad For It Srl’s social features.


PROTECTION and MANAGEMENT of Your Personal Data
Encryption & Security
We use a variety of technical and organisational security measures, including encryption and authentication tools, to maintain the safety of your personal data.

International Transfers of your Personal Data
The personal data we collect (or process) in the context of our Site will be stored in Italy. Some of the data recipients with whom Mad For It Srl shares your personal data may be located in countries other than the country in which your personal data originally was collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in other countries, we will protect that personal data as described in this privacy policy and in compliance with applicable law.
We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the EEA or Switzerland that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses, verifying the recipient has adopted Binding Corporate Rules or adheres to the EU-US and Swiss-US Privacy Shield Framework. Where personal data is transferred within Mad For It SRL, we use an intra-group data transfer agreement.

Retention of your Personal Data
Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your Mad For It Srl account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes). 

YOUR RIGHTS Relating to Your Personal Data
You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.
If you like would to request a copy of your personal data or exercise any of your other rights, please contact us via email love@lampertimilano.com.

Opting Out of Direct Marketing
If you have an account with us, you can anytime opt-out of receiving Mad For It Srl’s marketing communications by modifying your preferences. You can also opt-out by modifying your email  by clicking on the unsubscribe link or following the opt-out instructions included in the message. 

COOKIES and Pixel Tags
Mad For It Srl collects information, which may include personal data, from your browser when you use our Site. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Site such as click behaviour, purchases and indicated preferences; and (ix) access times and referring URLs.
Third parties may also collect information via Site through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies. 
We use cookies and pixel tags to track our customers’ usage of the Site and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Site. There are generally three categories of cookies used on our Site:
Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
Performance: These cookies allow us to improve our Site’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Site through social media.  Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Site. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.
You can always change your preference by visiting the "Cookie Settings".
For a comprehensive and up-to-date summary of every third-party accessing your web browser (through Mad For It SRL Site or otherwise), we recommend installing a web browser plugin built for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Site more efficient and some of our services will not function properly.

CHANGES to Our Privacy Policy
Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Site. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. This privacy policy was last modified in May 2019.

QUESTIONS and Feedback
We welcome questions, comments, and concerns about our privacy policy and privacy practices.
If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact Consumer Services.

You may also send us an email at love@lampertimilano.com.

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.