GENERAL TERMS AND CONDITIONS OF SALES
Sales of products offered on our website www.lampertimilano.com (hereinafter “the Site”) are governed by the following General Terms and Conditions of Sales (hereinafter the “Terms and Conditions”). The products offered on the Site are sold directly by Mad For It Srl. Mad For It Srl is a company registered under the Italian laws, with Tax and VAT No. 08484100964, R.E.A. No. MI 2030238 and head office in Viale dei Mille, 70- 20129 Milano (MI) – Italia.
The purchase agreement and the relevant procedures are in Italian and English.
2.1. The goods displayed on the Site are offered on sale exclusively to individuals above the age of consent.
2.2. Reselling, rental or disposal for any commercial or professional purposes of products purchased from the Site is expressly forbidden.
2.3. Mad For It Srl may modify or amend these Terms and Conditions at any moment. You are therefore asked to accept only the Terms and Conditions applicable at the time of purchase with each of your orders.
2.4. The customer is requested to read carefully these Terms and Conditions that can also be viewed and downloaded at any moment through links from the home page and/or from the e-mail that Mad For It Srl will send you according to Article 3.7.
3.1. For each product selected, you can view a web space featuring photograph of the item, its unit price, its colors and sizes.
3.2. Each sale carried out by Mad For It Srl by means of the online sale service (the “Service”) shall concern one or several goods, with the limit of a maximum of 9 pieces for each item (hereinafter simply referred to as “Sale”).
3.3. You choose the items you are interested in, and the description of the goods being sold, including the relative size, jointly to one or more digitalized photographic images
allowing a correct viewing of the good itself available on the Site, will be included in your Shopping Cart.
3.4. Click on the Shopping Cart icon to view the items you have selected and the total price of your order. Check that the contents of the Shopping Cart are correct before confirming your order completing the purchase form according to the instructions provided on the relevant page of the Site and confirming that you read and agreed on these Terms and Conditions.
3.5. Should you need to amend (e.g. item or number of items) or correct any error on your order, you will have to follow the instructions contained on the Site.
3.6. Upon confirmation, your order will be submitted directly to Mad For It Srl . The purchase order shall bestored in the Mad For It Srl system. You will be able to track the status of your order according to Article 8.3.
3.7. At the end of the purchase procedure, we recommend to download, save or print out the Terms and Conditions applicable at the time of completion of your order. You will also receive an e-mail, at the address you entered in the purchase form, confirming the main conditions of your purchase.
3.8. While Mad For It Srl continues to make every effort to ensure that the photographs displayed on the Site are faithful reproductions of the original products, including adopting every technological solution possible to minimize inaccuracies, variations may occur due to the technical and color resolution characteristics of your computer. Mad For It Srl shall not be liable therefore for the eventual inadequacy of the graphic representations of Lamperti Milano products displayed on the Site owing to the above mentioned technical issues.
3.9. Mad For It Srl reserves the right to reject orders from any customer with whom there is an ongoing legal dispute regarding a prior order. This applies equally to all cases in which Mad For It Srl considers the customer unsuitable, for instance in the case of previous violations of terms and conditions for online purchases on the Site or for whatever other legitimate reason, especially where the customer has been involved in fraudulent activity of any kind.
4.1. You acknowledge that the products offered by Mad For It Srl with the Service are subject to stock limits. You may check the availability of any item offered on the Site at any time, either while creating your Shopping Cart or after completing your order.
4.2. You cannot order a product by loading your Shopping Cart and saving it for purchase at a later Internet session. Unless you fully complete the order procedure, the contents of your Shopping Cart will be lost without trace at the end of each shopping session.
4.3. Inconveniences may occasionally occur regarding the availability of certain products. In such circumstances, we will inform you of this fact as soon as possible (and in any case within the term of delivery as specified below) by e-mail or telephone. We will give you the option to order a different item of the same type or alternatively, to cancel your order. Should you opt to cancel your order no charge will be made to your credit card. In the event that your credit card has already been charged, you will be refunded within 30 days.
4.4. Mad For It Srl reserves the right to change the items offered on the Site at any moment, without prior notice.
5. Completing an order
5.1. The order procedure is completed when you select the “Confirm” option. Upon confirmation, your order will be submitted to Money for Nothing Srl for processing and may not be changed or cancelled except as expressly provided in these Terms and Conditions or as required by the applicable Italian law.
5.2. Confirmation of your order will be taken as proof of your acceptance of the provisions contained in these Terms and Conditions.
5.3. The data recorded on the Site shall be treated as conclusive evidence of the details of the
transactions between Mad For It Srl and the customer. In the event of a dispute between Mad For It Srl and the customer relating to a transaction conducted on the Site, the data recorded by Mad For It Srl shall be treated as legal evidence of the transaction.
6. Price and Method of Payment
6.1. The prices of all products offered on the Site are inclusive of VAT.
6.2. The total amount shown includes shipping costs, as detailed below and displayed on the Shopping Cart.
6.4. Mad For It Srl reserves the right to change the prices of the products offered on its Site at any moment and without prior notice. You will be charged the prices displayed on the Site at time your order is confirmed, provided that the products ordered are available at that time.
6.5. Mad For It Srl only accepts payments by credit card. We accept the following credit cards: Visa® – MasterCard® – American Express®
6.6. Your order will only be dispatched once we have verified your credit card data with the bank and received authorization to debit your credit card. Your credit card will only be debited after your order is dispatched.
6.7. If any of the products in your order are unavailable, we will only charge you the price and shipping costs for the goods available.
7. Delivery limitations
7.1. For security reasons, Mad For It Srl cannot ship any order to a P.O. Box or accept any order where it is impossible to identify the individual private recipient of the order, and its address.
8.1. Mad For It Srl shall make every effort to deliver the ordered products as quickly as possible, and to this end may break up an order into several shipments according to the availability of the items. In this case Mad For It Srl will inform you by e-mail or telephone and your credit card will be charged separately for the goods actually shipped. However, you will be billed total shipping costs as one single delivery.
8.2. When the parcel with the ordered items leaves the Mad For It Srl warehouse, the express courier contracted by Mad For It Srl will send an e-mail to the address you entered in the purchase form. This email will contain a tracking code and a unique link that allows real time monitoring of the delivery. Our Customer Service will provide assistance with any possible problem concerning the delivery; you may contact the Mad For It Srl Client Service department by e-mail at firstname.lastname@example.org.
8.3. In the event of delivery problems or late deliveries of over 10 working days after the confirmation of your order,
customers are requested to notify Mad For It Srl using the e-mail address email@example.com reserves
the right not to respond to claims made more than 30 days after the order has been processed.
8.4. If a package is undeliverable, the customer will be held responsable for any return and original shipping charges. Please note that Mad For It Srl is not accountable for any orders that have been marked as delivered nor where delivery attempts have been made.
8.5. Mad For It Srl is not responsable for any custom charges or local taxes due to international shipments. Please familiarise yourself with countries regulations as payment of these duties may be necessary to release your order.
9. Conformity of orders
9.1. Goods must be checked at the moment of delivery to make sure they correspond to the items ordered.
9.2. Any eventual anomalies found at delivery (e.g. interference or damage to the packing, damaged goods, missing items with respect to the waybill, etc.) may be indicated directly on the delivery note in a handwritten comment signed by the customer.
9.3. If the goods do not correspond to the ordered products the customer must promptly notice Mad For It Srl at the e-mail address firstname.lastname@example.org and has the right to ask for the conformity of the order, or in case of any unavailability of the ordered products occurred in the meanwhile, to order a different item of the same type, or alternatively, to cancel the order. Should you opt to cancel your order no charge will be made to your credit card. In the event that your credit card has already been charged, you will be refunded within 30 days.
10. Returns and refunds – Cancellation
10.1. Cancellation of your order and claims for returns and refund regarding any item purchased on the Site must be made in the following way.
a) Claims concerning possible returns of goods must be made within 30 days from the delivery date of the items to the customer by means of a request to be sent to the following e-mail addresses: email@example.com
b) You must fill in and send the ‘return form’ included with the package of your order specifying the reason for return and the quantity of the items that you wish to return. Such “return form” has to be included in the return parcel.
c) The products must be returned in their original condition and original packaging.
d) You have to use the return address label enclosed in the parcel sent to you by Mad For It Srl for your convenience.
10.2. The products must be returned, at Mad For It Srl ’s expenses, to the following address: – Viale dei Mille 70 – 20129 Milano (MI) – Italia.
10.3. Mad For It Srl will verify whether the returned products are effectively in original condition being entitled to ask for damages in case of any damage or non-correspondence with the products delivered to the customer. Mad For It Srl shall not be liable for any item returned being lost, misdirected or delivered late, the customer assuming all shipping risks.
10.4. Mad For It Srl does not allow to ask via the Site refunds for cancellation of Mad For It Srl products purchased on other boutiques, nor the contrary.
11. Liability for defective goods
11.1 Mad For It Srl shall be liable for any defects in Mad For It Srl items offered on the Site, including non conformity of the items to the ordered products, under the terms provided by Italian law and legislative decree 6 September 2005, no. 206 (Italian Consumer Protection Code that applies the correspondent EC Directives and, in particular, the principles and procedures set forth by the European Directive 1999/44/EC).
11.2. The warranty is valid upon the following cumulative conditions:
a) the defect appears within 24 months after the delivery of the products;
b) the customer formally claims the defects within a maximum of 2 months from the date s/he recognized the defect.
11.3. In particular, according to section 130 of the Italian Consumer Protection Code, in the case of a lack of conformity, the customer shall be entitled to have the goods brought into conformity free of charge by repair or replacement or to have an appropriate reduction made in the price or the contract rescinded with regard to those goods.
11.4. Any claim concerning this warranty related to the ordered items shall be notified by e-mail to the following e-mail address firstname.lastname@example.org , as confirmed by postal mail (return receipt letter) at: Client Service Web, – Viale dei Mille, 70 – 20129 Milano (MI) – Italia. Mad For It Srl does not allow refunds or replacement under this warranty for products purchased on the Site at other boutiques.
11.5. Return shipping costs for defective products or non-conformity of the products with the order (wrong item, damaged goods, etc.) will be paid by Mad For It Srl.
12. Limitation of liability
12.1. Mad For It Srl shall not be liable for any indirect or consequential damages and, in particular, shall accept no liability whatsoever for loss of income deriving from the purchase of Lamperti Milano products from the Site.
13.1. These Terms and Conditions of Sales shall be governed by and construed in accordance with the Italian law, including the legislative decree 6 September 2005 no. 206 (Italian Consumer Protection Code), in particular Title III, Paragraph I, Section II, of the Italian Consumer Protection Code), and Italian legislative decree 9 April 2003 no. 70 (e-commerce law), without prejudice to any contrary overriding mandatory rule of the country of the consumer’s habitual residence.
13.2. In the event of a dispute the jurisdiction will be upon the courts of the place where the consumer has his/her domicile or residence according to the applicable law or, at customer’s choice in case of action started by the customer, upon the Italian Court of Milan.
14. Our liability if you are a consumer
14.1 This clause 14 only applies if you are a consumer.
14.2 If Mad For It Srl fails to comply with these Terms, will be responsible for loss or damage you suffer that is a foreseeable result of its breach of these Terms or negligence, but is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of Mad For It Srl breach or if they were contemplated at the time the Contract was entered.
14.3 Mad For It Srl only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and Mad For It Srl have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
14.4 Mad For It Srl do not in any way exclude or limit our liability for:
14.5 death or personal injury caused by its negligence;
14.6 fraud or fraudulent misrepresentation;
15 Events outside the company control
15.1 Mad For It Srl will not be liable or responsible for any failure to perform, or delay in performance of, any of the obligations under a Contract that is caused by an Event Outside the Company Control. An Event Outside the Company Control is defined below in clause 15.2.
15.2 An ‘Event Outside the Company Control’ means any act or event beyond Mad For It Srl’s reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
15.3 If an Event Outside the Company Control takes place that affects the performance of Mad For It Srl obligations under a Contract:
15.4 Mad For It Srl will contact you as soon as reasonably possible to notify you; and
15.5 the obligations under a Contract will be suspended and the time for performance of the obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside the Company Control affects the delivery of Products to you, Mad For It Srl will arrange a new delivery date with you after the Event Outside the Company Control is over.
16.1. For any claim, further information or assistance on the Site or on the purchase procedure, please write an e-mail to the address email@example.com or contact Client Service Web, Mad For It Srl – Viale dei Mille, 70 – 20129 Milano (MI) – Italia.